FAQ
What details do you need from me to get a quote?
To allow us to put together an accurate quotation, please fax us a recent copy of your business gas or electricity bill to 0845 299 1777.
Once we have this information, we are able to accurately offer the best deals for your business from the current market.
Why do you need to see a copy of my bills?
Gas - Your business gas bill will show us your Meter Point Reference Number or MPRN. The MPRN is unique to the property & tells us important information like how much gas you use annually. This information is vital in helping us offer you accurate prices.
Electricity - Your business electricity bill will hold your Meter Point Administration Number or MPAN, which is again unique to the property. As with gas, your electricity MPAN number will tell us what kind of meter you have and therefore what kind of tariff will be correct for your property.
What happens next? How does it work?
Once we have a copy of the relevant bill, one of our expert energy advisors will contact you to discuss your energy requirements. We will then review your current charges and compare these against current market offers, from a range of key UK suppliers.
If you are happy with what we recommend you have the option to accept the suppliers offer, we will then manage the process of switching for you.
Why don't you show prices online?
Most business tariffs are individually negotiated with suppliers and therefore cannot be used with online pricing calculators .We also understand that the Utilities market can be complex, and whilst we are committed to saving you time and money, we want to make sure you accept an offer that is right for your business.
Do you offer Flexible Contract deals?
Yes, some of our clients have saved over 40% by switching to a non fixed contract prices. These flexible tracker contracts are linked to the live business gas or business electricity market and allow our clients to take advantage from downward movements in the wholesale prices throughout the term of their contract.
Do you offer long and short term contracts?
Yes, we understand all businesses have different needs and offer commercial energy contracts as short as 6 months or as long as 5 years.
Is there any cost for this service?
No. Suppliers whose prices we have access to have agreed to pay us commissions for every sale they make through Business Gas.
How long does this take to switch suppliers?
Transferring to a new supplier can take between 4-6 weeks. If you do decide to switch suppliers through business gas, we will manage the process for you to ensure a smooth transfer.
Can my current supplier block the transfer?
Yes, if you have not cancelled your contract prior to the minimum notice period, your supplier may charge you a penalty or block the transfer. They may also block the transfer if you have any outstanding debt on your account.
We will always check these details with you before moving your supply.
